1. Appreciate that communication begins at birth

  2. Identify multiple modes of communication

  3. Understand that communication is a two-way process that encompasses a range of tools including sign language, body language, facial expressions, tone, and context.

  4. Understand the key differences between consecutive and simultaneous interpreting

  5. Appreciate the impact of the differences between grammatical structures of English and sign languages

  6. Understand what it means to “gloss” a sign language

  7. Understand why deaf sign language users might write English differently from first language english users, 

  8. Understand why qualified interpreters are crucial for accurate and ethical communication between Deaf and hearing people

  9. Acknowledge the importance of building rapport and ensuring continuity with interpreters to bridge cultural divides effectively

  10. Understand the use and meanings of a “deaf nod” 

  11. Appreciate the importance of qualified interpreters for clear communication.

  12. Advocate for using Deaf interpreters in appropriate situations.

  13. Understand key concepts regarding communication registers, matching registers, register choices, and code switching in written communication such as email and text messaging

  14. Understand the strengths and limitations of different types of captioning options

  15. Recognise the role of diagrams and visual images for improving clarity and generating understanding